Supplier management has outgrown the systems it grew up in

Large enterprises managing suppliers across multiple ERPs, procurement systems and business units cannot govern supplier data, risk and performance through the same transactional tools that were never designed for it. HICX is the enterprise supplier management platform built specifically for this environment – giving procurement, finance, risk and operations teams a single, trusted foundation for every supplier relationship.

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Supplier Management Platform

Most enterprises are managing suppliers as a by-product of other systems

ERPs were built to process transactions. Procurement suites were built to manage sourcing. Risk platforms were built to generate scores. Each does its job. None of them was designed to own the supplier – to govern the supplier record continuously, maintain it across systems, and make it the reliable foundation that every downstream process depends on.

The result is predictable. Supplier data lives in multiple places and no one fully trusts any of it. Risk is managed periodically rather than continuously. Compliance is assumed rather than provable. And when leadership asks whether the organisation knows who its suppliers are and where it is exposed, the honest answer is conditional.

This is not a tooling gap. It is the absence of a governing centre.

HICX was purpose-built to be that governing centre – a supplier management platform that sits above transactional systems, unifies supplier data across every ERP and procurement suite, and makes continuous governance the default rather than the exception.

Supplier Data Foundation

A single, authoritative master record for every supplier - unified across global and local ERPs, procurement suites and every connected system. The governed data layer that every other component depends on.

Supplier Management Modules

A full suite of configurable modules covering the complete supplier lifecycle - from registration and onboarding through risk, performance, relationships and beyond. Built on the same data foundation. Modular by design.

Business Portal

The central workspace for every internal team - procurement, AP, risk, compliance, category management. One place to access supplier data, complete tasks and act on alerts. Included with every deployment.

Supplier Portal

A single, intelligent point of access for all suppliers. Self-service onboarding, compliance, performance and support - available in 11 languages, configurable by supplier type and delivered through a single login. Included with every deployment.

Trusted by some of the world’s largest companies for enterprise supplier management

Supplier Lifecycle Management

Manage the full supplier lifecycle in one platform

Every organisation has a different entry point. Whether your most pressing challenge sits at the beginning of the supplier lifecycle or runs across all of it, HICX is built to start where you need it most and expand as your programme grows.

Supplier Registration

Capture and validate supplier data from the moment a new supplier enters your organisation.

Supplier Onboarding

Govern the full onboarding lifecycle — from initial request through to ERP activation and ongoing data maintenance.

Supplier Risk Management

Assess, monitor and act on supplier risk continuously — with structured programmes, automated scoring and corrective action workflows.

Supplier Performance Management

Define, measure and track supplier performance across every category, region and supplier tier — with governed scorecards and automated KPIs.

Supplier Relationship Management

Move beyond transactional engagement to structured, scalable relationship governance across your strategic supplier base.

Purchase Order and Invoice Visibility

Give suppliers direct, self-service visibility into their POs and invoices — reducing AP enquiries and improving payment transparency.

Supplier Helpdesk

Replace unstructured email queues with a structured, integrated helpdesk for managing supplier support queries at enterprise scale.

Custom Supplier Management

Design and deploy supplier management processes that do not fit a standard module — built by HICX experts, configured for your specific requirements.

By consolidating all of our touch points and enabling self-service supplier onboarding capabilities, we aim to crush complexity while also building for the future with a flexible, adaptable solution.”

Stephane Sacherer — Associate Director Global Procure to Pay, Mondelez

We use HICX to provide a consistent onboarding experience for all our suppliers, really focusing on what is important within each of our business units, and that's why it’s really key for us to have a central system that’s managed consistently across all of our suppliers.”

Adam Hubbard — Supply Chain Governance and Performance Manager

Data doesn’t generally excite people – it’s very foundational. But the opportunities that come from supplier data consolidation and enhancement of data can have a healthy impact on the bottom line”

Denise Foley — CPO, AutoNation

Meet our customers

Platform Foundation

The data layer every module depends on

Two capabilities that underpin every module — providing the data integrity and external intelligence that make the lifecycle modules trustworthy.

Supplier Data Foundation (MDM)

A single, governed master record for every supplier — unified across global and local ERPs, procurement suites and every connected system. Continuously validated. The data layer everything else depends on.

HICX Origin

The external intelligence layer. Connects supplier records to 40+ trusted data sources — covering bank account validation, sanctions screening, tax ID verification and ESG enrichment. Validates at entry and monitors continuously.

Supplier AI

AI in supplier management is only as reliable as the data behind it

AI in supplier management is only as reliable as the supplier data it runs on. HICX combines large language models and intelligent agents with a trusted, continuously governed supplier data foundation — so automation delivers results rather than amplifying errors.

Automate tasks, not just processes

Intelligent agents handle routine supplier management tasks — document verification, data validation, sanctions monitoring, scoring and alerting — freeing your teams to focus on decisions that require human judgement.

Insights grounded in trusted data

Every AI-generated insight in HICX is built on governed supplier data. When the platform surfaces a risk signal, a performance trend or a compliance gap, it is working from validated, deduplicated supplier records — not assumptions built on fragmented inputs.

Safe automation at enterprise scale

Automation that runs on poor data amplifies risk. Automation that runs on governed data reduces it. HICX is designed so that as your AI and automation programme scales, the data foundation scales with it — maintaining the governance that makes automation trustworthy.

Security and Compliance

Security and compliance built in, not bolted on

Enterprise supplier management means handling sensitive commercial, financial and compliance data for thousands of suppliers across multiple jurisdictions. HICX is built and certified to meet the security requirements that come with that responsibility.

ISO/IEC 27001 certified

Our information security management system is independently certified to the highest international standard.

SOC 1 Type 2 attested

Independently attested financial and operational controls — demonstrating consistent, auditable security practices.

Single-tenant architecture

Every customer environment is fully isolated. Your data is never shared, co-mingled or accessible to other tenants.

End-to-end encryption

All data is encrypted in transit and at rest. Platform workflows are secured throughout.

Role-based access and SSO

Granular access controls ensure every user sees only what they should. LDAP and SAML single sign-on supported.

Annual penetration testing

Independent security specialists test the platform every year — proactively identifying and addressing vulnerabilities.

Implementation and success built in from the start

For large-scale enterprise transformation, the implementation partner matters as much as the technology. HICX delivers and supports every deployment through its own expert teams.

Implementation expertise that reduces risk, not adds to it

HICX implementation teams bring deep supplier management experience and platform knowledge to every deployment. Phased, proven and built from decades of enterprise deployments — so you go live faster and with higher confidence than you thought possible.

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A team aligned to your definition of success — not ours

At the start of every project, HICX assembles a dedicated team that stays with you for the duration. We define success metrics together, track them continuously and work with you to improve outcomes long after go-live.

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Discover how our expertise helps you exceed expectations and drive success.

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